Refund policy

RETURN POLICY

 

Thank you for shopping with us! We appreciate your business and want you to love your purchase.

 

Returns & Exchanges

Returns or exchanges are accepted within 7 days of the purchase date.

Merchandise must be unworn, unwashed, odor-free, and in original condition with tags attached.

A receipt or proof of purchase is required.

 

Excessive Returns

We reserve the right to limit or refuse returns, exchanges, or store credits to customers who demonstrate a pattern of excessive returns, frequent exchanges, or behavior that may be considered abuse of our return policy. The Hidden Closet reserves the right to make all final decisions regarding return eligibility.

 

Non-Returnable Items

The following items are FINAL SALE and cannot be returned or exchanged:

Jewelry

Accessories

Handbags

Intimates

Swimwear

Gift Cards

Sale/Clearance Merchandise

Seasonal or Holiday Items

 

Refunds

Eligible returns will receive store credit.

No cash or credit card refunds will be issued.

Damaged or Defective Items

Please inspect your purchase upon receipt. Any damaged or defective merchandise must be reported within 1 day of purchase.

Item Pickup Policy

Items placed on hold or purchased for later pickup must be picked up within 24 hours unless other arrangements have been made. Items not picked up within the designated timeframe may be returned to inventory without a refund/store credit.

 

By making a purchase, you acknowledge and agree to this return policy.

 

Thank you for supporting The Hidden Closet!